5 Aug 2018

Business letters,inquiry letter,order letter,complaint letter,sales letter

               An Inquiry letter for Price List

                                                                           Zain Electric company,
                                                                       6-Jinnah Road,Lahore
                                                                       June 15,2018.

M/s Ali Fan
Shimla Road,Lahore.

Subject: Inquiry for price list

Dear Sir,
Through a cable T.V advertisement,we have come to know that your company is manufacturing quality fans.We have also come to know that your company is manufacturing fans for the last 50 year.Here in this inquiry letter it is stated that we want to buy 300 ceiling fans of various sizes.As your reputation for making quality fans is well so we have decided to contact you for our order.

Please, send us the price list of the latest models of ceiling fans under register cover as early as possible.

Yours obediently,
The manager Purchase,
Zain Electric company.

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                          An Order Letter


                                                                           Zain Electric company,
                                                                       6-Jinnah Road,Lahore
                                                                       June 15,2018.

The Sales officer,
Pak Fans,
GT Road,Gujrat.

Subject: Supply order letter

Dear Sir,
Referring your letter No.205 dated 27 July,2018.
We are pleased to inform you that your rates for the supply of 300 ceiling fans,100 exhaust fans and 25 pedestal fans have been found the lowest.
You are requested to to supply standard and quality fans as per your promise.The delivery should be done within a month till 12th of August 2018.The payment would be made to you through bank transfer after the delivery of all fans.

Yours obediently,
The Purchase Manager.


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                       A Letter of Complaint


                                                                           ABC Electronics,
                                                                       6-Jinnah Road,Lahore
                                                                       June 17,2018.

The Sales officer,
Pak Fans,
GT Road,Gujrat.

Subject:  Complaint Letter

Dear Sir,
Referring your letter No.205 dated 27 July,2018.
We are grateful to for the supply of different fans to our shop.All the supply is satisfactory.But we regret to inform you that 25 ceiling fans and 10 pedestal fans are defective,substandard and different in sizes.We shall be very grateful to you if you replace them.The defective items will be returned after receiving the replacement.

Yours obediently,
The Purchase officer.


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                Reply to the complaint letter



                                                                     The Sales officer,
                                                                     Pak Fans,
                                                                     GT Road,Gujrat.

The Purcahse officer,
ABC Electronics,
Shimla Road,Lahore.

Subject:  Reply to the Complaint Letter

Dear Sir,
With reference to you letter No.207 dated 15 August,2018.
Here we are thankful to you for showing satisfaction for our supply of fans of different sizes to your shop.Furthermore,your complaint about the supply of defective,substandard and off sizes fans has very seriously been taken by us.we are inquiring about the defective supply  made to you.we feel sorry for this inconvenience.The replacement of the defective items is being sent to you.We hope that you will find it better.

Yours truly,
The sales officer.


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How to write a sales letter introducing a new product




                                                                     Tauseef Oil Mills Ltd,
                                                                     Poonch Road,
                                                                     Lahore.

The Sun Departmental Store,
ABC Road,Sargodha,

Subject:  Introducing the oil product

Dear Sir,
We announce with the greatest pleasure that we have manufactured a new brand of cooking oil which we have recently introduced in the market.This cooking oil is the result of our years of research and is the best of its kind available in the market.We are never boastful about our product,but we have come to know through our customers that our cooking oil will give a very tough time to other cooking oils available in the market.You will be surprised to know that the price of our cooking oil is very low and the quality is far superior to other cooking oils.We are sending you a free sample by our salesman with price list.

Yours truly,
The sales officer.


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